Smart Arches complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Smart Arches does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Smart Arches provides free aids and services to people with disabilities to communicate effectively with us, such as:
Smart Arches provides free language services to people whose primary language is not English, such as:
If you need these services, contact our office.
If you believe that Smart Arches has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our office via the contact information at the bottom of this page or by contacting the primary doctor of this practice.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our office is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services,
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201
Toll Free: 1-800-868-1019,
800-537-7697 (TDD).
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
